Digital Seafarer Record Book (SIRB) & Digital Wallet – FAQ
1. What is the Digital Seafarer Record Book (Digital SIRB)?
The Digital SIRB is an electronic version of the traditional seafarer’s record book issued by the Bahamas Maritime Authority.
It serves as:
• A seafarer’s identity document (when presented with a valid passport)
• A secure, verifiable record of sea service
2. Where is the Digital SIRB stored?
The Digital SIRB is issued directly to the seafarer’s secure digital wallet, where it can be accessed at any time.
3. What is the Digital Wallet?
The Digital Wallet is a secure mobile or web-based application used to store and present the Digital SIRB and other seafarer records.
It allows:
• Instant access to documents
• Electronic verification
• Secure sharing when required
4. Is the Digital SIRB recognised under international regulations?
Yes. The Digital SIRB complies with IMO Resolution MSC.541(107), which permits the use of electronic seafarer documentation.
5. Is identity verification required?
Yes. Identity verification is mandatory before the Digital SIRB can be issued.
The seafarer must complete verification through the approved provider (currently IDSure).
6. How does a seafarer complete identity verification?
The seafarer must:
• Create an account using the onboarding link provided after the application
• Upload identification documents
• Complete facial verification
The Digital SIRB cannot be issued until this process is successfully completed.
7. Can a seafarer still obtain a physical SIRB?
Yes. A physical SIRB may still be requested.
Seafarers may choose to hold:
• Digital only
• Physical only
• Both digital and physical versions
8. Is it mandatory to replace an existing physical SIRB with a digital version?
No. Existing physical SIRBs remain valid and do not need to be replaced.
9. How is the Digital SIRB applied for?
Applications are submitted through the BORIS system by the company or authorised user.
Users select:
• “Digital”, or
• “Physical”, or
• “Digital and Physical” during the application process
10. How long does it take to issue a Digital SIRB?
Applications are typically processed within 15 working days, provided all requirements are met, and the seafarer has completed their ID verification.
11. Can Digital SIRBs be issued urgently?
Yes. A fast-track option is available in BORIS for urgent applications, subject to an additional fee.
Seafarers must still complete identity verification before the Fast Track Digital SIRB can be issued.
12. How are sea service records recorded in the Digital SIRB?
Sea service records are:
• Created digitally via the approved provider’s platform
• Approved electronically by the Master or the company
13. What are the main benefits of the Digital SIRB and Digital Wallet?
• Immediate access to documents
• Reduced risk of loss or damage
• Enhanced security and fraud prevention
• Faster verification by authorities
• Elimination of printing and courier delays
14. What happens if the Digital SIRB has not been received?
If the Digital SIRB is not received within one month of application, the company should contact their BORIS account manager.
15. Who should be contacted for assistance?
All general queries should be directed to the BMA Seafarers & Manning Department (seafarers@bahamasmaritime.com).
Any queries in relation to issues with the IDSure app or completing identity verification should be directed to IDSure (support@idsure.io).
Additional Questions for Seafarers
16. How is the Digital SIRB different from a traditional physical SIRB?
A Digital SIRB cannot be lost, damaged, or discarded. Your records are stored securely online and can be accessed whenever required.
A PDF copy of the document can also be downloaded and printed at any time.
17. Can I access my Digital SIRB without an internet connection?
Not at present. An internet connection is required to access the Digital SIRB, unless documents have already been downloaded to your device.
Future updates are expected to allow offline access via synchronisation. Offline access will only display information available at the time of the last sync.
18. What happens if I lose my phone or replace my device?
Your Digital SIRB is linked to your identity, not your device.
You can regain access by:
• Logging in with your account credentials, or
• Completing identity verification again using the same ID document
Once verified, access to all records will be restored.
19. Is the Digital SIRB secure?
Yes. Data is protected using secure and encrypted systems.
Digital SIRB documents are tamper-proof. Once issued, they cannot be altered. Any unauthorised changes would invalidate the document and be clearly identifiable.
20. Who can view my information and sea service records?
Access depends on the type of information:
Personal identity information
Information collected during identity verification can only be viewed by the seafarer.
Issued documents
• The seafarer can view their own documents
• The issuing organisation can see which document was issued and to whom
Document verification
Employers, authorities, and authorised parties may verify documents via QR code or the verification page. Limited information is displayed for confirmation purposes.
21. What happens if my identity verification is unsuccessful?
Both automated and manual verification options are available.
If automated verification is unsuccessful, a manual review may be conducted.
Verification will only fail where documents are invalid, incorrect, or falsified.
22. Can I update my personal details after the Digital SIRB has been issued?
Yes, however the original document cannot be amended.
If changes are required:
• The existing document is revoked
• A new document is issued with updated information
The original document remains visible for record purposes but is marked as revoked.
23. Will my Digital SIRB remain valid if I change employer or vessel?
Yes. The Digital SIRB is issued to the seafarer and remains valid regardless of changes in employer or vessel.
24. How can I share my Digital SIRB with an employer, training provider, or maritime authority?
Currently, the Digital SIRB can be shared by:
• Sending the document verification link (URL), or
• Providing a downloaded copy of the document
Additional sharing options may be introduced in future updates.
25. What should I do if information recorded in my Digital SIRB is incorrect?
You should contact the ship or crew manager and request a correction.
If this is not possible, you may contact IDSure support, who will assist in coordinating the update and reissuance of the document.
26. Can a Digital SIRB be suspended, cancelled, or revoked?
Yes. The Bahamas Maritime Authority may suspend, cancel, or revoke a Digital SIRB in accordance with applicable regulations.
27. What happens if I forget my Digital Wallet login credentials?
If you forget your password, it can be reset using your registered email address.
If access to your email is no longer available:
• Create a new account using an accessible email address
• Complete identity verification again using the same identification document
Once verified, your existing records will be linked to your new account.